Earlier terms · replaced by a newer version · version vilkaar-2026-10-eur-v6
Trading terms
Terms in force · vilkaar-2026-11-eur-v7
These terms apply to B2B dealers trading on CamperProff. The terms version that applies to a specific trade is stored with the acceptance. A generated PDF is not an electronic signature. CamperProff may change these terms with at least 7 days' notice by e-mail; the notice does not apply to a change required by law or an authority, or one that is solely to the dealers' advantage. A new version applies only to bids, listings and trades placed or concluded after it is published here. The buyer is bound by the version in force when the bid was placed, and the seller by the version in force at submission or at a later acceptance of a new version. A trade already concluded follows the version it was concluded under.
Terms we draw your attention to
These terms depart from or add to the general rules, and the dealer should pay particular attention to them. (1) Penalty: if a vehicle from CamperProff is traded outside the platform within 12 months, each party involved pays CamperProff a penalty of at least €1,000 (Trading outside CamperProff). (2) Limitation of liability: CamperProff is not liable for indirect losses, and CamperProff's total liability is capped (Limitation of liability). (3) Licence to vehicle data: CamperProff may use vehicle data free of charge and without time limit (Use of vehicle data). (4) Held payout: the payment provider pays the purchase price to the seller only when the window for reporting deviations has passed or a report has been ruled on (CamperProff's role and Handover and inspection). (5) Transfer: the dealer consents in advance to CamperProff transferring the contractual relationship to a company that takes over the operation of the platform (Parties and transfer).
Parties and transfer
These terms are concluded between the dealer and CamperProff ApS, Danish CVR no. 46885279, Stiftsvej 35, 7120 Vejle Øst, Denmark ("CamperProff"), which operates the platform. CamperProff may transfer its rights and obligations towards the dealer under these terms, in whole or in part, to a company that takes over the operation of the platform ("the transferee"). This also applies to rights and obligations under trades already concluded and guaranteed prices already accepted. The dealer hereby consents to such a transfer. CamperProff notifies the dealer in writing no later than 14 days before the transfer takes effect, stating the transferee's name, CVR number, address and the account to be paid in future. From the transfer, the transferee is liable for all obligations under these terms and under the transferred trades and guarantees. For guaranteed prices accepted before the transfer, the transferring company is also jointly and severally liable with the transferee until the guarantee has been settled. The dealer may terminate these terms with effect from the transfer by notifying CamperProff in writing before the transfer; trades already concluded and guaranteed prices already accepted are nevertheless completed under their terms. CamperProff may always assign its claims for commission, excess-price share and penalty and will then tell the dealer where to pay. The dealer may not transfer its rights or obligations under these terms without CamperProff's written consent.
Who may trade
Invite-only B2B. Legal persons acting in the course of business, with company name, country and VAT number. Consumers have no access and no 14-day withdrawal right.
CamperProff’s role
For auction and buy-now the purchase agreement is concluded directly between seller and buyer. CamperProff operates the platform and is not a party to the trade and not a payment institution. All trades are paid through secure payment: the buyer pays the total amount to the payment provider PayProff no later than 3 bank days after the trade is concluded. The total amount is the purchase price with any VAT and VAT deposit and the fees and freight payable through the payment provider. The provider holds the purchase price until the buyer has confirmed receipt and the 5-day (120-hour) report window has elapsed or a timely report has been ruled on. The provider then pays the purchase price out to the seller. CamperProff does not receive the purchase price. Deadlines are counted in bank days: Monday to Friday except Danish public holidays and bank closing days (including the Friday after Ascension Day, Constitution Day, Christmas Eve and New Year's Eve).
Bids and acceptance
Auctions run in fixed rounds. Every vehicle in a round starts on Monday at 09:00 Danish time and ends the following day from 09:00. If Monday or Tuesday is a Danish public holiday or bank closing day, the round instead starts at 09:00 on the first bank day that is followed by another bank day. An auction therefore always starts and ends on a bank day. The vehicles in a round end one minute apart, from 09:00 to 09:59 at the latest; if a round has more than 60 vehicles, several vehicles end in the same minute. Each vehicle's end time is shown with the vehicle. If a bid is placed with less than 2 minutes left, that vehicle's auction is extended so that it ends 2 minutes after the bid. Every new bid in the last 2 minutes extends the auction again; there is no upper limit on the extension. A bid is binding until a higher valid bid is placed or the auction ends. A bid that CamperProff withdraws under the payment default section does not count as a valid bid, and the next-highest bid is then binding and leading again. If the auction ends below the seller's reserve, the highest bid stays binding until the seller accepts or declines it, at most until 14:00 Danish time on the next bank day. On an auction with a guaranteed price the same applies if only one buyer has bid and the auction ends below the guaranteed price, or if the auction ends below the share of the guaranteed price at which the seller decides on the bid under the guarantee terms. A maximum for automatic bids is a binding offer: the platform bids on the buyer's behalf up to the maximum, and each automatic bid binds the buyer as a bid the buyer placed itself. The maximum can be raised, but not lowered or withdrawn, while the auction is running. Buy-now disappears as soon as a bid reaches the reserve. Hammer, the seller's acceptance or buy-now creates the stored acceptance (actor, time, terms version, amount). That event is evidence, not a qualified eIDAS signature.
Cap on open purchases
CamperProff may limit how many open purchases a buyer may have at a time. An open purchase is a won trade that has not yet been paid, or a running auction in which the buyer is leading. The cap depends on whether the company has completed trades on CamperProff and is shown on the website and in the app. A bid that would make the buyer lead beyond the cap is refused with a message explaining why. Assessment may raise or lower the cap for an individual company.
Amounts and VAT
All amounts are in EUR. Fees are exclusive of VAT. Conversions to other currencies are indicative. CamperProff transport only within Denmark. Danish businesses pay 25 % Danish VAT on the fees. Businesses in other EU countries with a VAT number confirmed in VIES are invoiced without Danish VAT (reverse charge). Without a confirmed VAT number you cannot trade. CamperProff invoices only its own services: the buyer fee, the seller commission, the share of any price above the guaranteed price, any secure-payment fee and CamperProff transport. The seller invoices the vehicle directly to the buyer. The fees are earned when the buyer's payment has been received and are invoiced the same day. The fees are services to businesses and are taxed where the customer is established. The buyer accounts itself for VAT on an acquisition in its own country where the law requires it, including VAT on the acquisition of a new means of transport. CamperProff is a platform operator and reports sellers' identity, VAT number, account number, the consideration for their trades and CamperProff's fees to the Danish Tax Agency (Skattestyrelsen) each year under the rules on reporting by digital platforms (DAC7). If a seller does not provide the information DAC7 requires within 60 days of CamperProff's first request and two reminders, CamperProff closes the seller account for new sales until the information is provided: the seller cannot put vehicles up for sale or accept bids, scheduled auctions do not start, and the seller's vehicles cannot be bought. Trades already concluded and payouts are completed.
VAT deposit on a VAT-free supply within the EU
If a vehicle with full VAT (not under the margin scheme) is sold to a buyer in another EU country than the seller's with a VAT number confirmed in VIES, the seller invoices the vehicle VAT-free as an intra-EU supply. The buyer then pays a VAT deposit together with the purchase price. The deposit is the standard VAT rate in the seller's country on the trade date applied to the purchase price, and it is fixed once the trade is concluded. It is security from the buyer to the seller for the VAT, not consideration for the vehicle, and it is not part of the taxable amount. The deposit is paid, and paid out to the seller, together with the purchase price; a deduction after a reported deviation never reaches the deposit. After delivery the buyer documents on the trade page that the vehicle has been transported out of the seller's country: a declaration with the information under Article 45a of Regulation (EU) No 282/2011 (country of destination, date and place of arrival, means of transport, VIN and who received the vehicle) and at least two other pieces of evidence, such as the CMR consignment note and the payment for the transport. The list of evidence is not exhaustive. The seller approves the documentation or rejects it with a reason; rejected documentation can be corrected and sent again before the deadline. If the seller does not decide, Assessment may decide the documentation on the seller's behalf, with a reason to both parties. Once the documentation is approved, the seller pays the deposit back to the buyer and records the refund on the trade page. The deadline for the documentation is 23:59 Danish time on the 10th of the month after delivery. Delivery is the day the buyer confirms receipt, or the day the vehicle is deemed received under the handover and inspection section. Documentation sent before the deadline may be approved after it. If, at the deadline, no documentation has been sent that is approved or awaiting a decision, or if the documentation is rejected after the deadline, the seller keeps the deposit and accounts for the VAT itself.
Secure-payment fee
CamperProff may charge the seller a platform fee for secure payment. The fee applies to a vehicle only if it was switched on when the seller submitted the vehicle or accepted a new terms version for it, and the rate and a cap in euros were shown on the price page and in the fee summary before the seller submitted or accepted. The fee is part of CamperProff's platform service, not the payment provider's service. It is invoiced with VAT as the seller commission is (25% Danish VAT for Danish businesses and reverse charge for businesses in other EU countries) and deducted from the payout. The payment provider's own fee is a matter between the seller and the payment provider.
Guaranteed minimum price
A guaranteed price requires a specific offer approved by CamperProff and accepted by the seller. AI assessments are not offers. CamperProff carries the approved guarantee under the guarantee terms the seller accepted, and they take precedence over this section. The guarantee terms state when the guarantee covers a hammer price below the guaranteed price, the maximum top-up from CamperProff, CamperProff's share of any excess price and how linked buyers are counted. With a guaranteed price, the buyer pays 0.75%, capped at €350, plus VAT. The seller pays the same commission: 0.75%, capped at €350, plus VAT. On a completed sale, the seller receives at least the guaranteed price, before the seller commission, when the auction has received bids from at least 2 different buyers and the hammer price is at least 70% of the guaranteed price. CamperProff's top-up is at most 30% of the guaranteed price: below 70%, the seller decides whether to accept the bid with a top-up of 30% of the guaranteed price. If only one buyer has bid and the auction ends below the guaranteed price, the guarantee lapses and the seller decides whether to accept the bid as an ordinary sale. If the price is higher, CamperProff also receives 30% of the uplift, capped at €700 excl. VAT per trade, plus VAT, and the seller keeps the rest. The uplift share comes on top of the seller commission. No listing fee. If CamperProff pays the seller a top-up up to the guaranteed price, the top-up covers the seller's loss under the guarantee. It is not consideration for the vehicle or for a service from CamperProff and not part of the purchase price, and the amount is final and includes any VAT that may be charged on it. CamperProff may set the top-up off against its invoice to the seller for commission and excess-price share. The guarantee covers the accepted auction. If it ends without bids, the seller withdraws it, or the buyer does not pay, the guarantee lapses and CamperProff pays nothing. For guarantees accepted under guarantee terms gmp-auction-window-2026-10-16 or later, the guarantee only covers a hammer price below the guaranteed price if the auction has received bids from at least 2 different buyers; if only one buyer has bid, the guarantee lapses and CamperProff pays nothing. The seller then decides whether to accept the highest bid as an ordinary trade without a guarantee; the bid binds the buyer as a bid below the reserve price does (see Bids and acceptance). If the seller declines, or does not answer by the deadline, the vehicle is not sold. If the guarantee lapses because the buyer does not pay, and the seller then sells the vehicle to another bidder through CamperProff at no less than the guaranteed price, CamperProff receives its share of the excess price under the guarantee terms; if the vehicle is sold for less, the sale is made without a guarantee, without a top-up and without a share of the excess price. If a buyer in another country than the one where the vehicle is registered wins, and the seller receives an export refund of registration tax for the vehicle, the refund is added to the hammer price when the top-up is calculated; a top-up overpaid as a result is repaid within 10 bank days of a demand. If CamperProff stops the auction because the seller has materially breached these terms, the guarantee lapses. If CamperProff stops it for other reasons, the guarantee does not lapse: CamperProff offers the seller a new auction with the same guaranteed price, or the seller may cancel at no cost. The guarantee is only offered with secure payment. Versioned terms are displayed before acceptance.
Payment default
If the buyer does not pay the total amount in full by the deadline, the platform records a payment default once the deadline has passed. The buyer's bidding is paused immediately, and at the same time all of the buyer's bids and automatic maximums on running auctions are withdrawn, so that the highest bid from another bidder leads. Withdrawn bids do not come back when the pause is lifted. An auction that has already ended is decided as it stands. The buyer receives the reasons by e-mail and on the website and can object, optionally with proof of payment; the mobile app shows that bidding is paused. Assessment lifts or upholds the pause with reasons. No penalty, fee or invoice is charged; any claim for damages is settled between the parties. The payment deadline is of the essence: once the payment default is recorded, the seller may terminate the trade by offering the vehicle to another bidder or offering it again, and the buyer is notified on the trade page and by e-mail. After a payment default the seller may offer the vehicle to the next-highest bidder at that bidder's own bid. The offer binds the seller for 24 hours and cannot be withdrawn during that time. The bidder is not bound by its earlier bid, is free to decline and has 24 hours to answer.
Handover and inspection
There is no independent inspection party. The vehicle must be ready for collection no later than 48 hours after the payment provider has confirmed that the purchase price has been paid in; seller and buyer agree the time directly. Seller and buyer can record the agreed date for collection or delivery on the trade page; for CamperProff transport the booked date applies. If there is an agreed date and the buyer has neither confirmed receipt nor stated on the trade page that the vehicle has not been handed over within 2 bank days after that date, the vehicle is deemed received when that period ends, and the window for reporting deviations runs from then. Without an agreed date the vehicle is not deemed received until the buyer confirms receipt. The rule on when the vehicle is deemed received only fixes when the window for deviations runs and when the payment provider may pay out. It does not change the seller's obligation to hand over the vehicle; if the vehicle has not been handed over, the buyer may still demand delivery or terminate the purchase. The buyer confirms receipt on the trade page and may report deviations from the condition report there within 5 days (120 hours) of receipt; the exact time is shown on the trade page. The moisture and condition information covers the measuring points shown in the condition report. Points marked "not measured" have not been measured, and the seller gives no information about them. A report needs at least 3 photos of the deviation and a description of what differs. A report made in time holds the payout. The seller must answer within 2 working days; if the seller does not, CamperProff rules on the buyer's documentation. CamperProff rules within 3 working days after the seller's answer or the seller's deadline: the report is rejected, or the trade is approved with a documented deduction, which the payment provider pays to the buyer as a partial refund while the rest is paid out to the seller. The ruling only determines how the payment provider settles the amount. It is not an arbitral award, and either party may bring the question of a defect, a deduction or termination before the courts under the section on law and venue. CamperProff never cancels or refunds a whole trade through the platform. If nothing is reported within the 5 days, the vehicle is deemed approved. Working days are Monday to Friday except Danish public holidays and bank closing days.
Export and number plates
If the buyer is established in a country other than the one where the vehicle is registered, the seller deregisters the vehicle in the country of registration before it is handed over; a Danish vehicle is deregistered by handing in its number plates to the Danish Motor Vehicle Agency (Motorstyrelsen) or a number-plate operator. The seller gives the buyer the deregistration receipt together with the registration certificate or the equivalent document, the certificate of conformity (COC) if the seller has it, the keys and the promised papers. A deregistered vehicle must not be driven on public roads without valid number plates and insurance; the buyer arranges lawful transport and is responsible for registration and taxes in its own country. An export refund of Danish registration tax belongs to the seller. If the seller wants to apply for it, the vehicle must have a customs inspection and the seller must ask Motorstyrelsen to set its value before the number plates are handed in. The buyer gives the seller evidence of the export (foreign registration or a CMR consignment note) no later than 2 months after the handover. If the buyer is Danish, the buyer registers the change of owner no later than 4 working days after the handover (section 62 of the Danish Vehicle Registration Order).
Trading outside CamperProff
For 12 months from the day a vehicle was first offered on CamperProff, it may not be traded outside CamperProff between the seller and a company that has bid on the vehicle, has written to the seller about the vehicle through CamperProff, has received the seller's contact details through CamperProff or has viewed the vehicle under an arrangement made through CamperProff. This also applies to a trade through a group company or another intermediary. It does not apply if the parties can document that they had agreed the trade before the vehicle was offered. If the parties breach this rule, each party involved pays CamperProff a penalty. The penalty equals the commission CamperProff would have charged that party for a trade on the platform at the agreed price (or, if the price is not known, at the vehicle's highest bid on CamperProff), but at least €1,000 per party. The penalty covers CamperProff's lost commission and the costs of the listing, the valuation, any guaranteed price and the follow-up, which are difficult to quantify. The penalty is due on demand. If CamperProff can document a greater loss, CamperProff may claim damages for it instead of the penalty. CamperProff may also restrict or close the company's access under the section on restriction, suspension and termination.
Use of vehicle data
The dealer grants CamperProff a free and perpetual right to use the vehicle data entered or created in connection with a listing, a bid or a trade: VIN, model, equipment, dimensions and weights, moisture and condition data, bids and trade prices. CamperProff uses the data for guaranteed prices, valuations, model catalogues and statistics, also after the listing or the account has been closed. Outside the platform the data is shared only in aggregated form or as a model catalogue, without full VINs and without information about the seller, the buyer or the individual trade. Information from the Danish register of motor vehicle charges (bilbogen) and other land and charges registers, such as liens and retention of title, is not covered: CamperProff uses it only for the trade at hand (section 50 c(9) of the Danish Registration of Property Act). CamperProff shows photos and descriptions only on the platform and in the app in connection with the listing and the trade. The dealer warrants that it has the right to give CamperProff the information and photos it puts on the platform.
Limitation of liability
CamperProff provides the platform as it is and does not promise that it is always available or free of errors. CamperProff is not liable for losses caused by downtime, delayed or lost bids, or errors at the payment provider, registers or other third parties. Valuations, price suggestions and summaries made by the platform or an AI model are for guidance only; the dealer makes its own decisions, and only a specific guaranteed-price offer approved by CamperProff binds CamperProff. CamperProff is not liable for indirect losses, including operating losses, loss of profit, lost trades and loss of data. CamperProff's total liability to a dealer is limited to the higher of the fees CamperProff has received from that dealer in the 12 months before the damage and €2,500. The limitations also apply to Assessment's rulings on deviations and reports. They do not apply in case of intent or gross negligence and do not change CamperProff's obligation to pay an accepted guaranteed price. Liability for CamperProff transport follows the rules that apply to the transport.
Restriction, suspension and termination
CamperProff may restrict a dealer's access in whole or in part, for example pause its bidding, take a listing off the platform or close the account, if the dealer no longer meets the conditions for trading (such as a valid VAT number or an approved identity check at the payment provider), breaches these terms, trades outside the platform or gives incorrect information, or if the law or an authority requires it. The restriction must be proportionate to its cause. The platform itself pauses bidding on payment default and rejects bids above the cap on open purchases; every other restriction is decided by a person at CamperProff. The dealer receives a statement of reasons by email under Article 17 of the Digital Services Act (DSA), stating what is restricted, why and for how long, and can object by replying to the email. CamperProff handles the objection and answers with reasons, and the restriction is lifted once its cause is gone. A suspension while a matter is being investigated does not in itself make a guaranteed price lapse. The dealer may terminate its account at any time by writing to CamperProff or by deleting the account in the app. CamperProff may terminate an account with 30 days' notice, and immediately in case of material breach. Trades already concluded are completed under their terms, and an auction that started before a termination without breach takes effect is completed with any accepted guaranteed price. If CamperProff stops an auction because the seller has materially breached these terms, any guaranteed price for it lapses. The section on trading outside CamperProff continues to apply after termination.
Law, venue and precedence
These terms and agreements concluded on CamperProff, including purchase agreements between seller and buyer, are governed by Danish law, including the Danish Sale of Goods Act. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply. Disputes between CamperProff and a dealer, and between seller and buyer about a trade concluded on CamperProff, are decided by the District Court of Sønderborg. In case of discrepancy, the specific guarantee terms accepted by the seller and the purchase agreement for the individual trade take precedence over these terms. The terms exist in several languages; in case of discrepancy the Danish version prevails, followed by the English version.